AI Project Coordination with Atlassian

AI Project Coordination - Atlassian

smarter planning , less chaos

Solving time estimation, manual processes, and complex task coordination

👨‍💻 My Role

Led the end-to-end mobile experience

🤝 Team Collaboration

Worked with a team of 4

📅 Project Duration

13-week sprint (iOS app)

📱 Context & Overview

The desktop version of Temis, an AI-powered project coordination tool developed in collaboration with Atlassian, was designed to help teams manage complex and unfamiliar tasks more efficiently.

By integrating intelligent automation, the desktop interface supported users in breaking down tasks, identifying bottlenecks, and prioritising actions—all within a structured, cross-functional workflow.

🏆 Temis was the sole recipient of the 2023 Atlassian Award, recognised by Atlassian’s design team for its cross-platform innovation.

Problem Statement

What is going on?

Atlassian aims to introduce its project management tools to students and young professionals early in their careers, ensuring they adopt these platforms as they transition into the workforce.

However, existing tools lack features tailored to younger users, making task management and project coordination challenging. Our goal is to bridge this gap by creating a more engaging, intuitive, and adaptive solution.

How might we

help students and young professionals efficiently:

1.

Manage multiple projects with ease.

2.

Streamline task and time management for better productivity.

Desktop solution

Empowering Complex Projects with Desktop Features

We designed an AI-powered project coordination system that automates task prioritisation, enhances visibility through interactive dashboards, and integrates cross-platform reminders to help teams stay aligned.

Simplify Complex Projects Instantly

Upload your project details effortlessly, and let the system generate a comprehensive, AI-driven project plan tailored to your needs.

Customise Your Project Plan with Precision

Take control of your project plan with intuitive tools that allow for precise, manual adjustments, ensuring it aligns perfectly with your goals.

Design Process

Our Journey in 3 Steps

Our three-step design process helped us create user-centred solutions for both desktop and mobile. By combining user research, prototyping, and validation, we delivered an intuitive and impactful task management system.

This structured approach ensured our final designs were practical, user-friendly,
and met real-world needs.

This structured approach ensured our final designs were practical, user-friendly, and met real-world needs.

This structured approach ensured our final designs were practical, user-friendly, and met real-world needs.

Step 1 - Discover User Needs

Uncovering pain points through research

Through surveys, interviews, and competitor analysis, we identified key challenges:

Through surveys, interviews, and competitor analysis, we identified key challenges:

• Task prioritisation was unclear

• Managing multiple projects was overwhelming

• Collaboration tools were underutilised

Step 2 - Design Solutions

Transforming insights into actionable designs

Using low-fidelity wireframes and prototypes, we explored multiple solutions.

Using low-fidelity wireframes and prototypes, we explored multiple solutions.

• Turning insights into seamless workflows

• Designing intuitive, efficient task management solutions

Step 3 - Deliver Results

Validating designs through usability testing

Through multiple testing rounds, we optimised our designs to improve:

Through multiple testing rounds, we optimised our designs to improve:

• Task efficiency & organisation

• Usability & accessibility

• Overall user satisfaction

Challenges faced by users

Understanding Our Users

We surveyed 46 participants and interviewed 7 individuals to understand the task management challenges and preferences of university students and young professionals.

- Affinity diagram (click to see full image)

We realised that

Current Practices and Pain Points 

To better understand our users, we examined their current workflows and tools. This revealed inefficiencies and challenges that shaped our design approach, guiding the creation of solutions to streamline task management and improve productivity.

Project Planning

Task Management

Time Management

Focus

Project Planning

Multiple platforms and methods

Insight:

Users rely on disconnected tools like Jira, Notion, and manual processes. These workflows are cognitively demanding and require topic familiarity, making them inefficient and inaccessible for new users.

Opportunity:

A streamlined planner that automates repetitive workflows can improve both productivity and onboarding clarity.

Project Planning

Task Management

Time Management

Focus

Project Planning

Multiple platforms and methods

Insight:

Users rely on disconnected tools like Jira, Notion, and manual processes. These workflows are cognitively demanding and require topic familiarity, making them inefficient and inaccessible for new users.

Opportunity:

A streamlined planner that automates repetitive workflows can improve both productivity and onboarding clarity.

Project Planning

Task Management

Time Management

Focus

Task Management

Fragmented tools hinder efficiency

Insight:

Users switch between Notion, checklists, and spreadsheets to track tasks. This fragmented setup makes it hard to maintain consistency, estimate time, and manage parallel projects.

Opportunity:

A unified platform that combines centralised task tracking and intuitive workflows can reduce tool-hopping and support smarter multitasking.

Project Planning

Task Management

Time Management

Focus

Project Planning

Multiple platforms and methods

Insight:

Users rely on disconnected tools like Jira, Notion, and manual processes. These workflows are cognitively demanding and require topic familiarity, making them inefficient and inaccessible for new users.

Opportunity:

A streamlined planner that automates repetitive workflows can improve both productivity and onboarding clarity.

Understanding the core challenges

3 Main Challenges Identified

Through surveys and interviews, we identified key challenges users face in managing tasks and time effectively.

“I may ignore urgent tasks for enjoyable ones”

“Sometimes I delay starting tasks because they feel overwhelming, even though I know I have to do them eventually.”

“I know I should work on urgent tasks, but I end up doing the easier ones just to feel productive.”

Procrastination

30% struggle with procrastination 

Many people struggle with procrastination, frequently choosing enjoyable activities over urgent tasks. One interviewee admitted, "I often neglect urgent tasks for those I enjoy more." This sentiment was shared by 30% of survey participants, who identified procrastination and prioritisation as major challenges.

Procrastination

30% struggle with procrastination 

Many people struggle with procrastination, frequently choosing enjoyable activities over urgent tasks. One interviewee admitted, "I often neglect urgent tasks for those I enjoy more." This sentiment was shared by 30% of survey participants, who identified procrastination and prioritisation as major challenges.

Procrastination

30% struggle with procrastination 

Many people struggle with procrastination, frequently choosing enjoyable activities over urgent tasks. One interviewee admitted, "I often neglect urgent tasks for those I enjoy more." This sentiment was shared by 30% of survey participants, who identified procrastination and prioritisation as major challenges.

Procrastination

30% struggle with procrastination 

Many people struggle with procrastination, frequently choosing enjoyable activities over urgent tasks. One interviewee admitted, "I often neglect urgent tasks for those I enjoy more." This sentiment was shared by 30% of survey participants, who identified procrastination and prioritisation as major challenges.

Multiple Projects

90% juggle multiple projects

Many users struggle to manage multiple projects and personal tasks across different platforms, finding it challenging to synchronise them. One interviewee mentioned, "I often need to check two different calendars to see my availability because my job uses Outlook and my personal tasks use the native Windows calendar."

Multiple Projects

90% juggle multiple projects

Many users struggle to manage multiple projects and personal tasks across different platforms, finding it challenging to synchronise them. One interviewee mentioned, "I often need to check two different calendars to see my availability because my job uses Outlook and my personal tasks use the native Windows calendar."

Multiple Projects

90% juggle multiple projects

Many users struggle to manage multiple projects and personal tasks across different platforms, finding it challenging to synchronise them. One interviewee mentioned, "I often need to check two different calendars to see my availability because my job uses Outlook and my personal tasks use the native Windows calendar."

Multiple Projects

90% juggle multiple projects

Many users struggle to manage multiple projects and personal tasks across different platforms, finding it challenging to synchronise them. One interviewee mentioned, "I often need to check two different calendars to see my availability because my job uses Outlook and my personal tasks use the native Windows calendar."

Time Estimation

73% overwhelmed by misjudging time

Many users struggle with accurately estimating the time required for tasks, often underestimating the duration of activities. Two interviewees expressed, "I become overwhelmed when I overestimate available time, leading me to take on more tasks than I can handle."

Time Estimation

73% overwhelmed by misjudging time

Many users struggle with accurately estimating the time required for tasks, often underestimating the duration of activities. Two interviewees expressed, "I become overwhelmed when I overestimate available time, leading me to take on more tasks than I can handle."

Time Estimation

73% overwhelmed by misjudging time

Many users struggle with accurately estimating the time required for tasks, often underestimating the duration of activities. Two interviewees expressed, "I become overwhelmed when I overestimate available time, leading me to take on more tasks than I can handle."

Time Estimation

73% overwhelmed by misjudging time

Many users struggle with accurately estimating the time required for tasks, often underestimating the duration of activities. Two interviewees expressed, "I become overwhelmed when I overestimate available time, leading me to take on more tasks than I can handle."

Meet our potential users

User Persona

We created these personas to illustrate the unique challenges, motivations, and behaviors of our diverse user base. By understanding their needs, we can craft solutions that address real pain points and foster better task management outcomes.

Sam

Masters Student and Part-Time Freelancer

Andre

Marketing Professional

Nick

Bachelor Student in Graphic Design

“I often rely on sticky notes and random reminders. It works…until I forget where I wrote them”

Sam | 26 years old | Full-Time Masters Student and Part-Time Freelancer

Sam's Pain Points
  • Overwhelmed by managing multiple projects

Struggles to track deadlines across coursework, freelance, and personal tasks.

  • Switching between too many tools

Uses Google Calendar, Notion, and email, but lacks a single dashboard to keep everything organised.

  • Lack of clarity on priorities

Has trouble deciding which tasks to focus on first, leading to procrastination.

Sam's Goal

Wants a centralised dashboard to manage academic and freelance tasks—so she can stay organised without relying on scattered notes and tools.

Sam

Masters Student and Part-Time Freelancer

Andre

Marketing Professional

Nick

Bachelor Student in Graphic Design

“I often rely on sticky notes and random reminders. It works…until I forget where I wrote them”

Sam | 26 years old | Full-Time Masters Student and Part-Time Freelancer

Sam's Pain Points
  • Overwhelmed by managing multiple projects

Struggles to track deadlines across coursework, freelance, and personal tasks.

  • Switching between too many tools

Uses Google Calendar, Notion, and email, but lacks a single dashboard to keep everything organised.

  • Lack of clarity on priorities

Has trouble deciding which tasks to focus on first, leading to procrastination.

Sam's Goal

Wants a centralised dashboard to manage academic and freelance tasks—so she can stay organised without relying on scattered notes and tools.

Sam

Andre

Nick

“I often rely on sticky notes and random reminders. It works…until I forget where I wrote them”

Sam | 26 years old | Full-Time Masters Student and Part-Time Freelancer

Sam's Pain Points
  • Overwhelmed by managing multiple projects

Struggles to track deadlines across coursework, freelance, and personal tasks.

  • Switching between too many tools

Uses Google Calendar, Notion, and email, but lacks a single dashboard to keep everything organised.

  • Lack of clarity on priorities

Has trouble deciding which tasks to focus on first, leading to procrastination.

Sam's Goal

Wants a centralised dashboard to manage academic and freelance tasks—so she can stay organised without relying on scattered notes and tools.

Sam

Masters Student and Part-Time Freelancer

Andre

Marketing Professional

Nick

Bachelor Student in Graphic Design

“I often rely on sticky notes and random reminders. It works…until I forget where I wrote them”

Sam | 26 years old | Full-Time Masters Student and Part-Time Freelancer

Sam's Pain Points
  • Overwhelmed by managing multiple projects

Struggles to track deadlines across coursework, freelance, and personal tasks.

  • Switching between too many tools

Uses Google Calendar, Notion, and email, but lacks a single dashboard to keep everything organised.

  • Lack of clarity on priorities

Has trouble deciding which tasks to focus on first, leading to procrastination.

Sam's Goal

Wants a centralised dashboard to manage academic and freelance tasks—so she can stay organised without relying on scattered notes and tools.

Sam's journey map

Mapping the User Experience

Understanding the user journey helped us identify pain points and optimise workflow efficiency.

- Sam user journey map

Key Challenge:

Sam, a university student, struggled to set long-term project goals and track them efficiently within her calendar. She often relied on manual scheduling and multiple tools, making it difficult to stay organised.

Solution Approach:

  • Implemented AI-powered planning to provide smart task breakdowns.

  • Designed an automated scheduling assistant to track deadlines seamlessly.

  • Created a centralised dashboard that integrates with existing tools for better workflow visibility.

Why this Matters:

This journey highlights how AI-driven automation enhances productivity, making planning more intuitive and stress-free for students like Sam.

Wireframe design iteration process

Refining Website Wireframe Design

Through multiple user testing rounds and cognitive walkthroughs, we refined the interface, navigation, and workflow clarity to reduce friction in the project creation process.

Low-Fi

Mid-Fi

Hi-Fi

Refining AI Interaction & Project Setup

After implementing Hi-Fi, we conducted another round of user testing to evaluate the effectiveness of the new updates.

  • AI Interaction – More Guided & Intuitive

User feedback revealed that the Hi-Fi AI chat lacked clarity and guidance, making it difficult for users to interact with AI and complete tasks confidently. The Hi-Fi R1 version refines the AI experience by making interactions more structured, intuitive, and user-friendly.

Hi-Fi - Project Creating Manual

Project Manual

Users found it difficult to interact with AI due to unclear guidance, leading to hesitation and inefficiencies.

⚠️

Hi-Fi R1 - Response Template

Response Templet

Ready-made response templates were introduced, offering quick action buttons for file uploads and external tool integration. These enhancements make AI interactions more intuitive and actionable, reducing manual input and streamlining the process.

  • Milestones – Better Structure & Organisation

User feedback revealed that the task breakdown in Hi-Fi lacked clarity, making it difficult for users to distinguish different milestones. This led to confusion in task organisation and prioritisation. The Hi-Fi R1 version improves usability by adding a dedicated milestone section with clear stage labels, making task progression more structured and visually organised.

Hi-Fi - Breakdown Task

Unclear tasks recognise

Users did not recognise that there were two separate milestones, making task organisation unclear.

⚠️

Hi-Fi R1 - Breakdown with Clear Stage

Clear stage labels

A milestone section was introduced with clear stage labels, improving visibility and task organisation.

  • Timeline – Improved Readability & Clarity

User feedback highlighted that the timeline in Hi-Fi lacked clear time indicators, making it difficult for users to understand task durations. This led to confusion when planning their workflow. The Hi-Fi R1 version improves usability by refining date formatting and adding time labels for better readability.

Hi-Fi - Task Duration

Task duration unclear

Users did not associate the timeline with task duration, leading to confusion.

⚠️

Hi-Fi R1 - Task Duration Labels

Task duration labels

Adjusted date formatting and added clear time labels, making it easier for users to see the number of days assigned to each task.

Low-Fi

Mid-Fi

Hi-Fi

Refining AI Interaction & Project Setup

After implementing Hi-Fi, we conducted another round of user testing to evaluate the effectiveness of the new updates.

  • AI Interaction – More Guided & Intuitive

User feedback revealed that the Hi-Fi AI chat lacked clarity and guidance, making it difficult for users to interact with AI and complete tasks confidently. The Hi-Fi R1 version refines the AI experience by making interactions more structured, intuitive, and user-friendly.

Hi-Fi - Project Creating Manual

Project Manual

Users found it difficult to interact with AI due to unclear guidance, leading to hesitation and inefficiencies.

⚠️

Hi-Fi R1 - Response Template

Response Templet

Ready-made response templates were introduced, offering quick action buttons for file uploads and external tool integration. These enhancements make AI interactions more intuitive and actionable, reducing manual input and streamlining the process.

  • Milestones – Better Structure & Organisation

User feedback revealed that the task breakdown in Hi-Fi lacked clarity, making it difficult for users to distinguish different milestones. This led to confusion in task organisation and prioritisation. The Hi-Fi R1 version improves usability by adding a dedicated milestone section with clear stage labels, making task progression more structured and visually organised.

Hi-Fi - Breakdown Task

Unclear tasks recognise

Users did not recognise that there were two separate milestones, making task organisation unclear.

⚠️

Hi-Fi R1 - Breakdown with Clear Stage

Clear stage labels

A milestone section was introduced with clear stage labels, improving visibility and task organisation.

  • Timeline – Improved Readability & Clarity

User feedback highlighted that the timeline in Hi-Fi lacked clear time indicators, making it difficult for users to understand task durations. This led to confusion when planning their workflow. The Hi-Fi R1 version improves usability by refining date formatting and adding time labels for better readability.

Hi-Fi - Task Duration

Task duration unclear

Users did not associate the timeline with task duration, leading to confusion.

⚠️

Hi-Fi R1 - Task Duration Labels

Task duration labels

Adjusted date formatting and added clear time labels, making it easier for users to see the number of days assigned to each task.

Low-Fi

Mid-Fi

Hi-Fi

Refining AI Interaction & Project Setup

After implementing Hi-Fi, we conducted another round of user testing to evaluate the effectiveness of the new updates.

  • AI Interaction – More Guided & Intuitive

User feedback revealed that the Hi-Fi AI chat lacked clarity and guidance, making it difficult for users to interact with AI and complete tasks confidently. The Hi-Fi R1 version refines the AI experience by making interactions more structured, intuitive, and user-friendly.

Hi-Fi - Project Creating Manual

Project Manual

Users found it difficult to interact with AI due to unclear guidance, leading to hesitation and inefficiencies.

⚠️

Hi-Fi R1 - Response Template

Response Templet

Ready-made response templates were introduced, offering quick action buttons for file uploads and external tool integration. These enhancements make AI interactions more intuitive and actionable, reducing manual input and streamlining the process.

  • Milestones – Better Structure & Organisation

User feedback revealed that the task breakdown in Hi-Fi lacked clarity, making it difficult for users to distinguish different milestones. This led to confusion in task organisation and prioritisation. The Hi-Fi R1 version improves usability by adding a dedicated milestone section with clear stage labels, making task progression more structured and visually organised.

Hi-Fi - Breakdown Task

Unclear tasks recognise

Users did not recognise that there were two separate milestones, making task organisation unclear.

⚠️

Hi-Fi R1 - Breakdown with Clear Stage

Clear stage labels

A milestone section was introduced with clear stage labels, improving visibility and task organisation.

  • Timeline – Improved Readability & Clarity

User feedback highlighted that the timeline in Hi-Fi lacked clear time indicators, making it difficult for users to understand task durations. This led to confusion when planning their workflow. The Hi-Fi R1 version improves usability by refining date formatting and adding time labels for better readability.

Hi-Fi - Task Duration

Task duration unclear

Users did not associate the timeline with task duration, leading to confusion.

⚠️

Hi-Fi R1 - Task Duration Labels

Task duration labels

Adjusted date formatting and added clear time labels, making it easier for users to see the number of days assigned to each task.

Low-Fi

Mid-Fi

Hi-Fi

Refining AI Interaction & Project Setup

After implementing Hi-Fi, we conducted another round of user testing to evaluate the effectiveness of the new updates.

  • AI Interaction – More Guided & Intuitive

User feedback revealed that the Hi-Fi AI chat lacked clarity and guidance, making it difficult for users to interact with AI and complete tasks confidently. The Hi-Fi R1 version refines the AI experience by making interactions more structured, intuitive, and user-friendly.

Hi-Fi - Project Creating Manual

Project Manual

Users found it difficult to interact with AI due to unclear guidance, leading to hesitation and inefficiencies.

⚠️

Hi-Fi R1 - Response Template

Response Templet

Ready-made response templates were introduced, offering quick action buttons for file uploads and external tool integration. These enhancements make AI interactions more intuitive and actionable, reducing manual input and streamlining the process.

  • Milestones – Better Structure & Organisation

User feedback revealed that the task breakdown in Hi-Fi lacked clarity, making it difficult for users to distinguish different milestones. This led to confusion in task organisation and prioritisation. The Hi-Fi R1 version improves usability by adding a dedicated milestone section with clear stage labels, making task progression more structured and visually organised.

Hi-Fi - Breakdown Task

Unclear tasks recognise

Users did not recognise that there were two separate milestones, making task organisation unclear.

⚠️

Hi-Fi R1 - Breakdown with Clear Stage

Clear stage labels

A milestone section was introduced with clear stage labels, improving visibility and task organisation.

  • Timeline – Improved Readability & Clarity

User feedback highlighted that the timeline in Hi-Fi lacked clear time indicators, making it difficult for users to understand task durations. This led to confusion when planning their workflow. The Hi-Fi R1 version improves usability by refining date formatting and adding time labels for better readability.

Hi-Fi - Task Duration

Task duration unclear

Users did not associate the timeline with task duration, leading to confusion.

⚠️

Hi-Fi R1 - Task Duration Labels

Task duration labels

Adjusted date formatting and added clear time labels, making it easier for users to see the number of days assigned to each task.

UXR - value proposition canvas

Our Product Value: AI-Powered Productivity

We built our solution around a clear value proposition:

“How can our product help students and young professionals efficiently manage tasks and complete projects?”

-Value Proposition Canvas

Key Benefits for Users:

Intelligent Planning

Automates task organisation to reduce mental workload.

Intelligent Planning

Automates task organisation to reduce mental workload.

Intelligent Planning

Automates task organisation to reduce mental workload.

Streamlined Task Execution

Simplifies project timelines for faster completion.

Streamlined Task Execution

Simplifies project timelines for faster completion.

Streamlined Task Execution

Simplifies project timelines for faster completion.

AI-Driven Adaptability 

Adjusts to shifting priorities without disrupting workflow.

AI-Driven Adaptability 

Adjusts to shifting priorities without disrupting workflow.

AI-Driven Adaptability 

Adjusts to shifting priorities without disrupting workflow.

How It Works:

  • AI automatically structures tasks into actionable steps.

  • Users receive smart deadline reminders and progress tracking insights.

  • Customisable dashboard adapts to evolving priorities for seamless workflow.

Impact on Students & Professionals:

  • Eliminates repetitive manual planning, reducing wasted effort.

  • Improves efficiency by simplifying how users plan, execute, and track progress.

  • Supports long-term productivity without the complexity of traditional tools.

🎥 Pitch video - presenting Temis

Communicating the concept clearly and compellingly

To wrap up the project, our team created a 2-minute pitch video to present the problem, core features, and user impact of Temis.

🎬 Watch how Temis reduces planning friction and boosts team clarity in just two minutes.

🎬 Watch how Temis in just two minutes.

Project outcome

🏆 Innovation Recognised by Atlassian & USYD

Our project was selected for Atlassian’s Open Jury and won First Place in the Atlassian Award. Additionally, our work was featured in the University of Sydney’s graduation exhibition, showcasing its innovation and impact.

🗣️ “We were genuinely impressed by how your team delivered such a solid, comprehensive, and convincing design proposal within just 13 weeks. The concept was clear, the execution felt complete, and every decision made sense.”

— Mauricio Wolff, Lead Product Designer at Atlassian

This recognition affirmed our goal to build a solution that’s not just aesthetically strong, but also strategically grounded, user-centred, and technically feasible.

-Atlassian Presentation Day

-Atlassian Presentation Day

-Atlassian Award

-Exhibited in the Graduation Showcase

-Exhibited in UYSD

Designing beyond features

Clarity, Confidence, and Collaboration

Building the desktop version of Temis taught me that effective coordination tools aren’t about adding more features, they’re about giving users clarity. By anchoring the experience around Andre’s key pain points (task ambiguity, scheduling confusion, and new tools), I learned on breaking complexity into bite-sized interactions. Designing the “Auto-Schedule” system reminded me that intelligence in UX is not just what the AI can do, but how it communicates that to the user.

✅ Key Takeaways

  • Learned how to simplify AI-powered interactions into understandable UI elements.

  • Prioritised helping users feel confident about what’s happening behind the scenes.

  • Designed for cross-functional transparency through smart progress tracking and hover states.

Let’s keep the conversation going. You can find me around the web :)

Let’s keep the conversation going. You can find me around the web :)

Let’s keep the conversation going. You can find me around the web :)

Let’s keep the conversation going. You can find me around the web :)